What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Address Thank you! Oops! Related Contents Snapshots Your life is marked by images. Prepare for the unexpected, so you can keep those pictures going. Understanding Homeowner’s Insurance Purchasing homeowners insurance is critical for protecting your home. Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.