Committed to Serving You! Keeping Our “Social Distance”
Following advice from health professionals, and because many of our clients and team members are caring for high-risk family members, we have invested in technology that will allow our agents to serve you from their home offices. They are ready and able to assist you with any insurance questions or coverage needs that you have.
Every member of our team is available to you by phone
at 330-286-3628
or text using 234-703-1086
or you can email us at
Rod@cookinsurance.cc Patti@cookinsurance.cc
Clair@cookinsurce.cc Pam@greatcourtins.com
We will resume in-person office appointments when we are advised that it is safe to do so.
We are sorry for any inconvenience this may cause you. We hope that all of you are staying healthy and happy.
For payments to be made we can take checking information over the phone or credit card information over the phone as well.
If you are a cash only customer, we recommend that you do one of the following:
- You may go up to the Portage Community Bank located at 1311 E. Main St., Ravenna and make a deposit in the amount you owe to the account identified as “RC Cook Insurance Agency 1592”. Once you have made this deposit take a picture of the deposit slip and text the picture to 234-703-1086. Then also place a call to our office at 330-296-3628 and let one of the staff know you have made the deposit. Without talking live to one of our staff we will not be able to upload your payment and make sure your coverage is active.
- Secure a money order and bring it back to our office and put in in the mailbox next to the rear entrance. The money order should be put in an envelope with your name, email and cell number on the outside of the envelope. Then call our office an let us know that you have put a money order in the box. We will make daily stops to retrieve money orders and when we have the physical money order in hand, we will upload your payment and then send you email or text confirmation that the transaction is complete.
- Secure a pre-paid credit card and call us with the card information so that we can upload the payment in that fashion.
NO CASH PAYMENTS WILL BE ACCEPTED .
